Flow Execution details not showing correctly

Toyaaa
Tera Contributor

Hi everyone, 

 

So I am currently working on a project to get more experience and I am stuck on my workflow. when I try to test it & click "view the flow execution details" I am taken to this weird page, I've never seen before. When I hit "open in operations view" it just reloads & shows the same form. Can anyone help me please as I need the actual execution details to show so that I may continue. 

15 REPLIES 15

I did both the steps you proposed but still not able to see execution details.

 

Snow Version: Washinton patch 3

Sandeep Rajput
Tera Patron
Tera Patron

@Toyaaa This is a bug in the Washington release, you are not the only one facing this issue, similar issue is reported here as well https://www.servicenow.com/community/workflow-automation-forum/can-not-view-the-flow-execution-detai...

 

thank you for this, it seems like the fix is to manually update it but it seems i don't have access to the servicenow store

 

Raghu3
Tera Contributor

This behavior occurs when there are errors on your flow. Try clicking on test, use  existing record for test then once the test is complete you will find the link to execution at the bottom of the test popup. if still you are not seeing the execution then their might be error with condition.

Toyaaa
Tera Contributor

when I go to test the record & click view execution details, this page pops up. how am I to know the error if I cannot see the actual execution details that show the error????