Flow: How to create a new record if there is a new record created OR for existing similar records ?

swatisharma2023
ServiceNow Employee
ServiceNow Employee

My requirement is to check if there is a new record created in Table 1 or an existing record in Table 1 that matches a specific criteria and then create a record in Table 2.

How can I give this condition in a single flow? I only see Trigger condition as Create record/Update Record/Create &Update

 

 

3 REPLIES 3

nowitsvashu
Tera Guru

Hi Swati!

Please explain in brief.

Ayushi12
Mega Sage

Hi @swatisharma2023,

If your trigger condition is not Record - Create record/Update Record/Create &Update then you can also trigger the flow by scheduling it and add your logic.
Refer: https://developer.servicenow.com/dev.do#!/learn/courses/utah/app_store_learnv2_flowdesigner_utah_flo...

Please mark this response as correct or helpful if it assisted you with your question.

 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @swatisharma2023 

 

The way you said, it is not possible but i also agree with @Ayushi12  will the schedule work for you. Also the schedule has limitation. 

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