Flow not opening getting error.

[Khalnayak]

HI there,

I have a problem. I created an automated flow to create a new MS team, It was working fine. 
Today we did a clone back from our prod instance to dev, and preserved the in progress update sets.

I have committed the update set back now, and now I cannot open the flow any longer and I get the below error.

Now I realized that I created an additional action which I added into the flow, but that action was created in a seperate spoke so was not captured in the update set but I thought it would have.

I can recreate the action, but now the flow does not open, just gives me the below error.

Has anyone come across this before or have any solution to this? please.

[sachin_namjoshi]

Use below article to fix this error

https://hi.service-now.com/kb_view.do?sysparm_article=KB0788351

Regards,

Sachin

[Khalnayak · Accepted solution]

Hi Sachin,

I already tried the KB you have mentioned. Option 2 followed all steps, deleted all empty records.

There were two empty action records and I deleted both.

The last step of KB says Repeat until the error is gone. Which I have done and still getting error and cannot open flow. 

[Ashutosh Munot1]

Hi,

There is a Action which is missing in that flow. So please check if the action is published and used in flow.

Thanks,
Ashutosh

[Khalnayak]

Hi managed to fix it, I was deleting the items, but they kept reoccuring, so i want into the empty actions and assigned any random action to them. Then the error went away and can open the flow now. Yayyyy!!!

Thanks both for your advise.