We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Certify button not working after duplicating Certification Review panel Hi all,In CMDB Workspa... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer forum MCP Server Console blocked on PDI — free vs paid developer instance requirements? Hello,I'm evaluating t... Read More Developer forum PDI Issue Hi everyone,I need some help regarding my ServiceNow Personal Developer Instance (PDI).It has been aroun... Read More Developer forum Agentic AI Agent & Decision Table So, Agent AI Agent. It needs to query a Decision Table. Very simple, an input that ... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Los Angeles SNUG Register today for the SNUG Live event! Hello SNUG Members! We are excited to invite you to the in-person LA/OC SNUG Meetin... July 14, 2026 9:00 AM Read More ITOM events ServiceNow Exchange: What's New in the Australia and Q2 store release for ITOM AIOps Join this session to l... July 15, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-events.html?cid=losn:com Read More Federal and U.S. Public Sector SNUG AI Leadership Roundtable: Leading AI Transformation in Mission-Driven Organizations The hardest part of AI... July 15, 2026 12:00 PM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

How to backup your Personal Developer Instance (PDI)

Backing Up Your Personal Developer Instance (PDI) One of the ongoing issues we deal with in the Developer Program is the continuity of the free Personal Developer Instances (PDI). No matter how well-intentioned you are, it's always possible to have a...

  • blog
  • Personal Developer Instance

Unable to assign new PDI after previous PDI (dev396323) was reclaimed

Hello Team,I am unable to request a new Personal Developer Instance (PDI).My details are:Developer account email: vachanasp94@gmail.comPrevious PDI: dev396323I created the PDI during the first week of May 2026.I later received an inactivity warning e...

  • Question

Resolved! PDI Being Reclaimed for No Reason - No New PDIs Available

I have received emails stating my PDI will be reclaimed tomorrow, with no reason given.  It is not due to inactivity as I use my PDI every day.  I know that PDIs are unsupported and can be reclaimed whenever SN feels like it.  My concern is I have co...

  • Question

Resolved! Reclaimed based on inactivity

I keep getting an email that my dev instance is being reclaimed due to inactivity, but we are actively using it via API calls for testing. What criteria fall under inactivity?

  • Question

PDI Issue

Hi everyone,I need some help regarding my ServiceNow Personal Developer Instance (PDI).It has been around 20 days since I requested my PDI, but I still haven't received access. I have been waiting and checking regularly, but there has been no update ...

  • Question

CI Location Field Script

I have a question regarding the location field for some of my company's Configuration Items (CIs) under the `cmdb_ci_list`. I posted about this issue on the ServiceNow Developer Forum [here](https://www.servicenow.com/community/developer-forum/the-lo...

  • Question

Is there a hard limit on the size of EncodedQuery

I would like to find out when using .addEncodedQuery('Is there a char limit here?'). I am trying to limit the number of database calls by building a large encoded query and then making a single call that returns all items. Basically, instead of havin...

  • Question

Resolved! SLA not pausing correctly when State is 'Pending Requestor Information

Hi Community, I have configured a SLA which is getting paused when the State is one of 'Pending Requestor Information' or 'Resolved'. The SLA pauses correctly when the State changes to 'Resolved' but not when it becomes 'Pending Requestor Information...

  • Question

Agentic AI Agent & Decision Table

So, Agent AI Agent.  It needs to query a Decision Table.  Very simple, an input that will match one of 6 rows. I provide the steps and it cannot do it, it is asking for a tool or a capability, to which there are NONE in 1. Using the passed "input", q...

  • Question
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