Flow Requirement

Community Alums
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Hello Team,

 

I have one requirement in Service Catalog, where one field named 'Restricted CI' where fields are populated 

 

like           b. Excluded: (Non- Restricted)
                c. Indirect: (Restricted)
                d. Restricted: (Restricted)
                e. Standard: (Non-Restricted )

 

We need to create the task and RITM should needs to assign to same assignment group mentioned below 

 

If its Restricted, then Create task below :-

 

ooo_0-1715241485379.png

If Its non-Restricted den Create same task with below

 

ooo_1-1715241539806.png

 

 

 

5 REPLIES 5

what is the content for the if in the flow? I'm guessing it is failing and should not, that's why your RITM won't move to the in progress state?

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