Flow Trigger Not Happening for Event Creation record

Santosh70 · ‎05-06-2021

Hi All,

Need your inputs on Flow Designer.

Have created a flow which has to trigger on creating the record in sysevent tbl. but i don't see Flow getting trgrd. can someone help on what am missing here ?

Records are getting created in sysevent tbl and are getting processed for the vent name mentioned in the screenshot.

Below is trgr condition from the flow

Event log screenshot:

Regards,

Santosh

Santosh70 · ‎05-07-2021

All,

This issue is fixed. Its known bug(Flows are not triggered when triggered via gs.eventQ API) from Paris version.

To resolve this, create below new property and set the value as true

Name - trigger_engine.ignore.set_workflow

value - true

@Ankur Bawiskar , @Sagar Ahire , @Arkesh Kumar - FYI

Thank You.

View solution in original post

Sagar Ahire1 · ‎05-06-2021

Hi Santosh,

Try to check it in the execution tab of flow designer.

Home->Execution, and then check for Error Record. From there you can get what is the trigger issue.

Please refer to the image.

Thanks,

Santosh70 · ‎05-06-2021

HI Sagar,

Yes, did checked execution tab, dint see any records created for the flow i created. I assume flow itself is not getting triggered.

Regards,

Santosh

Arkesh Kumar · ‎05-06-2021

Hi Santhosh

Can you please tell me what are the requirement here?

After trigger condition, are you going to send notification based on trigger?

Thank you,

Arkesh

Santosh70 · ‎05-06-2021

HI Arkesh,

Use case is after incident create, it will be passed to another SN instance through REST call. this design was working in Newyork version, after the upgrade to Quebec we are seeing this issue where flow is not getting triggered.

regards,

Santosh