Flow Trigger Not Happening for Event Creation record

Santosh70
Tera Expert

Hi All,

Need your inputs on Flow Designer. 

Have created a flow which has to trigger on creating the record in sysevent tbl. but i don't see Flow getting trgrd. can someone help on what am missing here ?

 Records are getting created in sysevent tbl and are getting processed for the vent name mentioned in the screenshot.

Below is trgr condition from the flow

 

find_real_file.png

 

 

Event log screenshot:

 

find_real_file.png

Regards,

Santosh

1 ACCEPTED SOLUTION

Santosh70
Tera Expert

All,

 

This issue is fixed. Its known bug(Flows are not triggered when triggered via gs.eventQ API)  from Paris version.

To resolve this, create below new property and set the value as true

Name - trigger_engine.ignore.set_workflow

value - true

 

@Ankur Bawiskar , @Sagar Ahire , @Arkesh Kumar - FYI

 

Thank You.

View solution in original post

10 REPLIES 10

Hi Santosh,

 

Can you remove table filter in trigger condition and try?

 

Thank you,

Arkesh

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Santosh,

For sysevent table I had checked this in past i.e. after insert/update business rule doesn't run.

So I believe the same thing exists for Flow designer as well.

Please try to check if Run as user is System user

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

yes, did tried both the options...no luck...

instance was recently upgraded to Qubec , but this was working in Newyork version. any changes you are aware introduced in new version to restrict the custom trgr of workflow/script objects on some of the ootb tbls?

Thank you.

Hi,

not very sure. I tried in Orlando earlier but the BR didn't trigger there also

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Please raise HI ticket and let us know the updates

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader