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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 24, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum About sc_request status management Hello, It's Ken. Currently, we are using Flow Designer to update the status of sc_r... Read More Developer forum PDI Request Stuck on Waitlist Hello Team,I previously had a Personal Developer Instance (PDI). It went offline af... Read More Developer forum how to trigger a flow from flow designer using ui action script Hi,How can trigger a f... Read More Developer forum PDI dev355089 remains Offline after refresh Hello, My Personal Developer Instance (dev355089) is stuck in the Offline state. I ... Read More Developer forum Does Servicenow as job calls at india call? How are the servicenow developer jobs calls at india. Does MNC companies wait till ... Read More Developer forum OnSubmit client script for catalog task to display confirm popup when user click on save or update Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More WSD events ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Get an exclusive look ... July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5427004/whats-new-in-the-q2-release-for-workplace-service-delivery Read More GRC events ServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM) July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5426993/whats-new-in-the-australia-release-for-thirdparty-risk-management-tprm Read More Federal and U.S. Public Sector SNUG July 28 Workshop: Mission Ready: Unified AI Governance, Security and Automation AI agents are already ... July 28, 2026 7:00 AM ServiceNow Federal Team, Leesburg Pike, Vienna, VA, USA Read More ServiceNow AI Platform events ServiceNow Exchange: Platform Academy: Document-Based Flows Content Understanding, Smart Docs & more July 28, 2026 10:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More Federal and U.S. Public Sector SNUG July 28 Webinar: Predict, Prevent, Prosecute: Eliminate Fraud, Waste and Abuse with Snowflake July 28, 2026 11:00 AM https://carahevents.carahsoft.com/Event/Details/778523-sncommunity Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

About sc_request status management

Hello, It's Ken. Currently, we are using Flow Designer to update the status of sc_request records in our environment. Specifically, when an sc_req_item is closed, we use the "Update Record" action to update the parent sc_request status to Closed as w...

  • Question

PDI Request Stuck on Waitlist

Hello Team,I previously had a Personal Developer Instance (PDI). It went offline after about 23 days in hibernation.I requested a new PDI, but it has remained on the waitlist for a long time.Could you please check my request and let me know when a ne...

  • Question

Resolved! PDI dev355089 remains Offline after refresh

Hello, My Personal Developer Instance (dev355089) is stuck in the Offline state. I attempted to refresh it, and it briefly showed "Refreshing Instance" before returning to Offline. The instance cannot be started, and I cannot access it. Instance: dev...

  • Question

How to Generate and Embed a QR Code in a Document Template in ServiceNow

How to Generate and Embed a QR Code in a Document Template in ServiceNowThis article explains how to dynamically generate a QR Code in ServiceNow and embed it into a Document Template using a Document Template Script. This is useful for adding QR co...

  • Question

Incident: Developer Site Restored and PDI Availability Issues

Update: July 24, 2026 We are continuing to work to restore access to affected PDIs. We will provide another update early next week, or sooner if the status changes. No action is required at this time.      Starting the evening of July 22, an infrastr...

  • blog

PDI stuck in hibernate 504 Gateway Timeout

Hello Team,My personal Developer Instance has been unavailable for the last few days.I am facing the Following Issues:PDI is stuck in hibernate.I received 504 Gateway Timeout error when trying to access or wake up the instance.Creating the new PDI al...

  • Question

Personal Developer Instance stuck after release

I released my Personal Developer Instance (dev266873) yesterday. Since then, my instance has remained unavailable. The Developer Portal displays:"Your PDI is temporarily unavailable due to an infrastructure issue."All instance actions (Wake Instance,...

  • Question

Personal Developer Instance stuck in Hibernating/Waking-up state

Hello Team,My Personal Developer Instance (dev222155) has been stuck in the Hibernating/Waking-up state for more than 24 hours.The Developer Portal displays the following message:"Your PDI is temporarily hibernating due to an infrastructure issue. Ou...

  • Question

ServiceNow PDI Instance issue

Hi everyone,I need some help regarding my ServiceNow Personal Developer Instance (PDI).It has been around 3-4 days since I requested my PDI, but I still haven't received access. I have been waiting and checking regularly, but there has been no update...

  • Question
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