Flowdesigner - approval task trigger double task for approver

Misafir99
Tera Contributor

Hi!

 

I have the following problem.

 

In DEV instance i have configure flowdesigner for approval task. In this instance otherwise it works fine and the approval request is only offered to the approver. All configurations have been pulled over to the Acceptance instance with update sets.

 

In this environment the approval request is offered twice to the same person. What am I doing wrong?

 

- Record producer is recorded with updateset
- HR Service is recorded with updateset
- Flowdesigner approval is recorder with updateset

 

Greetings,

 

Misafir

5 REPLIES 5

Hi @Misafir99 

 

Please check if the below post helps :

https://www.servicenow.com/community/hrsd-forum/approval-tasks-are-creating-twice-in-esc-portal-for-...

 

Thanks & Regards

Amit Verma


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