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04-01-2024 03:48 AM
Hi,
I have created a service catalog for the application access request.
In that multiple application access can be requested.
The issue is few application need the IT approval, few need the approval from a particular person and few are from other teams.
I can add a same approver for all the application, as default.
But i want to add the approver as per the application they have selected.
how to add this condition in the flow designer.
Eg: Application A needs IT team approval.
Application B needs HR approval
Application C needs approval from a particular person.
Solved! Go to Solution.
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04-01-2024 04:37 AM
Hi @Mythri YA
If these application is part of variable then yes you can get the variable value and pass for approval in your flow.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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04-01-2024 04:37 AM
Hi @Mythri YA
If these application is part of variable then yes you can get the variable value and pass for approval in your flow.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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04-01-2024 04:43 AM
Yes, the application is part of variable.
May i know to " get the variable value and pass for approval in your flow "
