Flowdesigner Approval

Mythri YA
Tera Contributor

Hi,

I have created a service catalog for the application access request.
In that multiple application access can be requested.

The issue is few application need the IT approval, few need the approval from a particular person and few are from other teams.
I can add a same approver for all the application, as default.
But i want to add the approver as per the application they have selected. 
how to add this condition in the flow designer.

Eg: Application A needs IT team approval.
Application B needs HR approval
Application C needs approval from a particular person.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Mythri YA 

 

If these application is part of variable then yes you can get the variable value and pass for approval in your flow. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Mythri YA 

 

If these application is part of variable then yes you can get the variable value and pass for approval in your flow. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Mythri YA
Tera Contributor

Yes, the application is part of variable.
May i know to "  get the variable value and pass for approval in your flow "