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‎04-01-2024 03:48 AM
Hi,
I have created a service catalog for the application access request.
In that multiple application access can be requested.
The issue is few application need the IT approval, few need the approval from a particular person and few are from other teams.
I can add a same approver for all the application, as default.
But i want to add the approver as per the application they have selected.
how to add this condition in the flow designer.
Eg: Application A needs IT team approval.
Application B needs HR approval
Application C needs approval from a particular person.
Solved! Go to Solution.
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‎04-01-2024 04:37 AM
Hi @Mythri YA
If these application is part of variable then yes you can get the variable value and pass for approval in your flow.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎04-01-2024 04:37 AM
Hi @Mythri YA
If these application is part of variable then yes you can get the variable value and pass for approval in your flow.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎04-01-2024 04:43 AM
Yes, the application is part of variable.
May i know to " get the variable value and pass for approval in your flow "