Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Flowdesigner Approval

Mythri YA
Tera Contributor

Hi,

I have created a service catalog for the application access request.
In that multiple application access can be requested.

The issue is few application need the IT approval, few need the approval from a particular person and few are from other teams.
I can add a same approver for all the application, as default.
But i want to add the approver as per the application they have selected. 
how to add this condition in the flow designer.

Eg: Application A needs IT team approval.
Application B needs HR approval
Application C needs approval from a particular person.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @Mythri YA 

 

If these application is part of variable then yes you can get the variable value and pass for approval in your flow. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @Mythri YA 

 

If these application is part of variable then yes you can get the variable value and pass for approval in your flow. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Mythri YA
Tera Contributor

Yes, the application is part of variable.
May i know to "  get the variable value and pass for approval in your flow "