For Business Service table, i want to remove the Default Value which is there as 1

Thalakokkula La
Tera Contributor

‎07-02-2024 08:43 AM

We are implementing Integration to automatically create Business Service records. We want the record to be created as "Pending Install" as install status . On checking i see that it is set default value as 1 which is inherited from base cmdb table. So i want to remove that default value and leave to the users of what they select. Can you help me with how can i achieve this.

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Krushna R Birla
Kilo Sage

‎07-02-2024 09:01 AM

Hi @Thalakokkula La 

 

Right click on that field (install status) >> ConfigureDictionary >> Go to related list Dictionary Override >> New

 

You need to create Dictionary Entry Override for Business Service table. And checked Override default value.

 

KrushnaRBirla_0-1719936033796.png

KrushnaRBirla_1-1719936082350.png

 

This will definitely helps you to resolved your issue. Let me know in case you need to understand the flow or you can DM on LinkedIn.

 

If this solution resolves your query, kindly mark it as the accepted solution and give it a thumbs up.

 

Best Regards,
Krushna Birla

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Thalakokkula La
Tera Contributor
In response to Krushna R Birla

‎07-02-2024 10:31 AM

Hi Krushna,

 

Thank you for the help. I don't want any value to add under Default Value field . It should be user's choice. Here, i'm trying to create record using REST API Explorer. So i have done same as you mentioned above without giving any value. When i check override default value, it is failing to create a Business Service record.

 

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