For Workflow checkout and Publish option is not showing

[Community Alums]

For Workflow checkout and Publish option is not showing

[Ankur Bawiskar]

@Community Alums 

Determining if a workflow is checked out by another user or if it is already published

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538082 

please check in workflow versions who has checked it out

Steps below:

1) Navigate to Workflow->Administration->Workflow Versions

2) Search for your workflow with workflow name

3) You should see a record of your workflow checked out by another person.

4) Check with that person, if you can delete his version.

5) Impersonate to that person and then publish that workflow

6) Then you can checkout using your profile

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Sagar Pagar]

Hi @Community Alums,

It seems workflow is checked out by other users. Try to impersonate to that user and published it.

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

[Prashant Ahire]

Hello @Community Alums ,

Same thing has happened with me many times.

So the solution here is, 

- You have opened the workflow which was already been checked out by you or someone else

- Please close the workflow and navigate to Tab "checked out" as shown in the Pic that I have attached

- Please check who has checked out that workflow , If its you then please publish the workflow or if its checked out by someone else then that person has to Publish the workflow, so you can then checkout the same workflow and make editing

Please mark helpful if correct

Regards,

Prashant Ahire