Forgot to unlink webassesor from previous company address

[Snow-Man]

Hello guys

I recently joined another company and I forgot to unlink my webassesor from previous nowlearning account. 

what should I do now? How can I link it to new now learning account? 

Ps: I created a webassessor account with a personal mail id.. 

thanks : )

[Dr Atul G- LNG]

Hi @Snow-Man 

I think there is no harm, I also forget 2-3 years back and i created a new account with web assessor and linked with my new company id. It is good ( atleast for me) webassessor must be on personal id to avoid any link/ delink issues. If you still have doubt , you can log now learning case or chat with web assessor support. 

[Nikhil Bajaj9]

You can raise a case with ServiceNow. Whom to contact info can be found here:-

https://www.servicenow.com/community/sysadmin-forum/useful-information-whom-to-contact-from-servicen...

[PrashantLearnIT]

Hi @Snow-Man 

I faced this issue 3-4 months back, this will be solved easily Connect with servicenow and raise a case.

Please use this link to see what you should do step by step - https://nowlearning.servicenow.com/lxp/en/get-started-with-now-learning-resources/key-contacts-for-t...

[NikhilKumaK]

Hi @Snow-Man 

Please raise a ticket in now learning, they will guide you to transfer your accounts successfully. I have recently faced this and followed the steps provided in ticket by now learning

If my response is helpful, mark as helpful and accept the solution. So, that it will for community.