Form designer is duplicating sections

Eileen Hessmill · ‎10-02-2017

(Recently upgraded to Jakarta.)

I added a UI Policy for the incident.short_description to make it mandatory in dev. Works fine. Once I imported the change to Test, the Incident form of one of our domains showed multiple sections (see below). Using the Form designer I deleted the unwanted sections and saved, but it just added another set of sections.

I went back to Dev where it still looked good to add a new section with the intention to write over all the extra sections in test, but now the form designer is adding sections to the dev instance. I've tried just deleting the sections, but they aren't removed after the save. Am I doing something wrong with the Form designer? All the other domains look ok.

This is what it should look like:

Snehal2 · ‎08-31-2018

Even I faced this Issue when I tried reordering the field from one section to other on Incident form. When ever I tried deleting the duplicate sections that were created, It was again getting created automatically again and again. 😞 And when I saw in the table where sections are created, there the duplicate sections that were created were not visible.

Solution To fix this:

Go in update set where this modifications are captured.
Then open the update set record, select the Show related record link.
And from there delete the duplicate sections created by you.

Note: Never use Form Design for reordering the fields or any thing . Instead use Configure ->Form Layout.

Hope this will help the needy...

Mark it correct if worked for u as well so that it will be helpful to others as well

Regards,

Snehal M

View solution in original post

FSTA · ‎12-31-2024

Six years later, this bug still exists. It is amazing to me how successful this platform has gotten while being so unstable.

Also, the fix did not work for me...