Form section tab no longer seen

MStritt
Tera Guru

Section tab on customer_account table form is no longer visible. It was at one point, but it's no longer there. When I go to Form Layout, I don't see it under 'Section' of 'Form view and section'. But, I do see it under System UI > Form Sections.

 

MStritt_0-1722360400686.png

 

1 ACCEPTED SOLUTION

Hi @MStritt 

True that could be the case. please capture the changes again in you update set and move it.

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6 REPLIES 6

Satishkumar B
Giga Sage
Giga Sage

Hi @MStritt 
Can you please check your view for this layout.

SatishkumarB_0-1722361171672.png

 

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I've checked the Case view under Form Layout, and the Section isn't there.

Hi @MStritt 
By default, there is no specific section for the case view. If you need a section, you can go ahead and create your own custom sections. Please refer to the screenshot below.

SatishkumarB_0-1722361631661.png

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Not sure I understand. I already created the section under View name: Case on the Account form. And it was showing correctly in our PROD instance at one time on the Account form. As I look further, it's not showing in our TEST instance either. So, it shows in our DEV instance, but not in our TEST or PROD instances. Maybe something got added to an update set at one point, and when it was moved/committed in TEST then to PROD, it was not seen any longer. Even though I see it under the Form Sections of the System UI (screenshot above).