From where the country code gets populated on user screen.

anand98900
Kilo Contributor

‎06-03-2021 03:40 AM

Hi All,

On the display user i can see Country Code attribute which is list.

find_real_file.png

 From where did these values are coming from.

Their is core_country table present in the ServiceNow instance but when i match the values those are different.

Is there any relation of this country code drop down and core_country table.

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Prasad Dhumal
Mega Sage
Mega Sage

‎06-03-2021 03:45 AM

Country Code is available in sys_user table.

Values are configured in Choices.

find_real_file.png

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Prasad Dhumal
Mega Sage
Mega Sage
In response to Prasad Dhumal

‎06-03-2021 03:47 AM

Also you can see these choices from Form Design

find_real_file.png

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anand98900
Kilo Contributor

‎06-03-2021 04:32 AM

Then what is the use of core_country table.

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Prasad Dhumal
Mega Sage
Mega Sage
In response to anand98900

‎06-03-2021 04:38 AM

Look for the answer dantenow given in below thread, you will understand.

Country field on Location Table - IT Service Management - Question - ServiceNow Community