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03-08-2024 10:15 AM
Hi,
For the FSO module, there's the complaint management dashboard. All the widgets can be found in the list of performance analytics widgets, all except "Close cases - top 10 complaint categories". I'd like to edit this widget but I can't even find it.
Any ideas? Thanks in advance.
Solved! Go to Solution.

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03-08-2024 11:04 AM
@JordyZ I think that is a report which has been called on this dashboard.
Report name : Closed cases - top 10 complaint categories
https://<YourInstanceID>.service-now.com/now/nav/ui/classic/params/target/sys_report_template.do%3Fjvar_report_id%3D29975045b7203010f907d2a4ae11a9e4
Thanks,
Harsh

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03-08-2024 11:04 AM
@JordyZ I think that is a report which has been called on this dashboard.
Report name : Closed cases - top 10 complaint categories
https://<YourInstanceID>.service-now.com/now/nav/ui/classic/params/target/sys_report_template.do%3Fjvar_report_id%3D29975045b7203010f907d2a4ae11a9e4
Thanks,
Harsh