Fulfillment workflow script to assign fulfillment group based on requester select application

[bbf3562]

I want to make a script in fulfillment workflow that will assign specific fulfillment group depend on which business application the requester input(reference field). I have business application table(u_business_applications) where it has fulfillment group field called u_fulfillment_group. Here is screenshot of workflow,

In "Set Assignment Group", is this the correct code to get fulfillment group value from business application table based on requester choose business application name in reference field(business_application) and then assign it?

[dvp · Accepted solution]

If that's the scenario then use the below script directly in create task run script

var gr = new GlideRecord('u_business_application');
gr.addQuery('sys_id', current.variables.business_application);
gr.addQuery('enabled', true);
gr.query();
while(gr.next())
{
task_glide_record.assignment_group = gr.u_fulfillment_group;
}

you need to update "task_glide_record" in the above script

[bbf3562]

I tried that code and test it. The assignment group in Catalog Task is blank.

[dvp]

Can you post the script in Run script catalog task here?

[bbf3562]

[dvp]

As I said you don't need the set assignment group at all

you need use this code in other activity