Function field blank on a Report for the ECC queue

[ayman24]

Hi,

I need to create report for a specific process in the ECC queue that shows the time difference between Processed time stamp and the Created timestamp. I used a new function field to do this but can't see any values appear on the list-type report. Anyone know where I am going wrong?

This is my Function field

 

[Maik Skoddow]

Basically it should work. Do you really have records with a different "processed" value than "sys_created_on".

And what exactly do you want to measure. The difference between creating a record and the response from the MID server? If so, this will not work as the MID server responses are to be found in different records with "Queue" = "input".