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2 hours ago - last edited 2 hours ago
I am working on a response template for an HR case, where I have to print the (hire date + 2 days) date; where hire date = employment start date on the HR profile. For this requirement, I have created a function field with type date on the HR case table. Can someone guide me on how to calculate this date dynamically to populate it in the response template?
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51m ago
so you want to show dynamic value i.e. hire date + 2 days there in response template?
not possible
Workaround: Create a date field and store Hire Date + 2 Days in that, then use that in your response template
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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51m ago
so you want to show dynamic value i.e. hire date + 2 days there in response template?
not possible
Workaround: Create a date field and store Hire Date + 2 Days in that, then use that in your response template
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3m ago
Thank you for marking my response as helpful.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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a minute ago
The functional field does not provide a future date, but creating a new field is also a customization. Please check if there is any existing field available in the HR case that you can use for this purpose. Avoid customization as it will increase technical debt. @ArpitaVK
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