Function getCompanyID is not allowed in scope sn_sc in sandbox

[LFM]

I've created a variable set to use on my Request items

I want the variable set to provide logged in users manager, company and department, so I added javascript:gs.getUser().getManagerName() / .getCompanyID() / .getDepartmentID() as default value.

When checking out the order, I get an error; saying Function getCompanyID is not allowed in scope sn_sc in sandbox.

But it looks like every thing is working as intended, the information that I wanted is provided in the requested item, and the request is submitted.

But I don't like having an error message showing up every time somebody order something, and I have no clue on where to start fixing this.

[The SN Nerd]

Hey,

Can you clarify this part:

" scope sn_sc in sandbox."

According to the Product Documentation, getCompanyID() is a valid function of GlideUser in an Application Scope.

The only way I know of to run code in scope is in Sandbox Mode via Background Scripts.

[LFM]

I'm sorry, I cannot clarify - it's the message that's pops up, I have no idea what it means.

[jsanjuan]

You can also check if a "Dynamic Filter Option"/sys_filter_option  calls gs.getUser().getCompanyID(). Deactivating it may resolve the message.

[Ankur Bawiskar]

Hi,

getManagerName() is not a function which is available. Possibly it is breaking at that point.

getManagerID - is not allowed in scope
getCompanyID - is allowed in scope

In order to get logged in user's manager's company etc you can use script in the default value

javascript: var company; var rec = new GlideRecord('sys_user'); rec.get(gs.getUserID()); var manager = new GlideRecord('sys_user'); manager.get(rec.manager); company = manager.company; company;

Regards
Ankur