g_form.submit() is not working with spModal PoupUp Window

Pritam Khude
Tera Contributor

yesterday

Hello Community,

I have a Catalog Client Script (onSubmit) running in Service Portal.
When a user selects Yes on a variable and no attachment is present, I display an spModal with two buttons:

  • Okay → stay on the form (do not submit)
  • Cancel → submit the request

I call g_form.submit() when the user clicks Cancel. However, that triggers my onSubmit again, the same condition is met, the modal opens again, and I end up in a submission loop. and form not getting submit.



function onSubmit() {

    var errorAppear = g_form.getValue('gw_mi_did_any_errors_appear');

    if (errorAppear === 'Yes' && (this.document.getElementsByClassName('get-attachment').length == 0)) {
      spModal.open({
            title: 'Attachment recommended',
            message: 'You mentioned an error occurred, if possible please attach a screenshot of the error',

            buttons: [{
                    label: 'Okay',
                    primary: true
                },
                {
                    label: 'Cancel',
                    primary: true
                }
            ]
        }).then(function(button) {
            if (button.label === 'Cancel') {
                g_form.addInfoMessage("Submit");
                g_form.submit();
                return true;
            }
        });

        return false; // Block original submit until user choose
    }
    return true; // Allow normal submit if condition not met
}
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Pritam Khude
Tera Contributor
In response to adityahubli

yesterday

Hello @adityahubli,

Thank you for your response.

I used Flag variables also but the code is not working

if user clicks the Cancel button, the form does not get submitted—it goes into a loop again if.
 
Thank you

  

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