g_form.submit() is not working with spModal PoupUp Window

[Pritam Khude]

Hello Community,

I have a Catalog Client Script (onSubmit) running in Service Portal.
When a user selects Yes on a variable and no attachment is present, I display an spModal with two buttons:

• Okay → stay on the form (do not submit)
• Cancel → submit the request

I call g_form.submit() when the user clicks Cancel. However, that triggers my onSubmit again, the same condition is met, the modal opens again, and I end up in a submission loop. and form not getting submit.

function onSubmit() {

    var errorAppear = g_form.getValue('gw_mi_did_any_errors_appear');

    if (errorAppear === 'Yes' && (this.document.getElementsByClassName('get-attachment').length == 0)) {

      spModal.open({

            title: 'Attachment recommended',

            message: 'You mentioned an error occurred, if possible please attach a screenshot of the error',

            buttons: [{

                    label: 'Okay',

                    primary: true

                },

                {

                    label: 'Cancel',

                    primary: true

                }

            ]

        }).then(function(button) {

            if (button.label === 'Cancel') {

                g_form.addInfoMessage("Submit");

                g_form.submit();

                return true;

            }

        });

        return false; // Block original submit until user choose

    }

    return true; // Allow normal submit if condition not met

}

[Pritam Khude]

Hello @Aditya_hublikar,

Thank you for your response.

I used Flag variables also but the code is not working

if user clicks the Cancel button, the form does not get submitted—it goes into a loop again if.

Thank you