Garbage characters adding (e.g. ${mail_script:incident_link}) when adding quick message to email

NishaB
Tera Expert

Hi,

I'm getting garbage characters for e.g. ${mail_script:incident_link} when adding quick messages to email . When I checked the corresponding quick messages, the same is there in the body of it. Is it possible to remove this garbage characters for e.g. ${mail_script:incident_link} ? 

2 REPLIES 2

Rushi Savarkar
Kilo Sage

Hello @NishaB 

Can you send me both email script codes here?

If my response helped you, please accept the solution and mark it as helpful.
Thank You!

These are the email script codes. When the email is sent, the mail script is showing in the email which is sent. How to remove that mail scripts from the email which is getting send