Gatting record not found error after in record producer, after updating record by record producer?

[Arjun Kumar Le1]

Hi Every one,

I am facing an record not found error(in record producer itself not in the targeted record )while submitting a record producer for updating an incident record, please help in this.

the record producer script and screen short as below.

var usrGR = new GlideRecord('incident');
usrGR.addQuery('sys_id', producer.incident);
usrGR.query();
if (usrGR.next()) {
usrGR.short_description = producer.comment;
usrGR.update();
}
gs.info(producer.comment);
current.setAbortAction(true);

[Mark Roethof]

Hi there,

Can you try to add a setRedirectURL, so it redirects to your updated incident and not to a new aborted incident?