Gave feedback as 5 stars from portal but as shown in image the feedback task was rated low

[Bruce lee]

[Swapna Abburi]

Hi @Bruce lee 

Was it happening for all Knowledge articles and can you reproduce the issue? or just one occurrence?  

[Bruce lee]

Hi @Swapna Abburi  I found the issue the business rule written in  kb_feedback table  where I made the changes and now working as expected anyways really thanks a lot for the response