Why I’m Looking Forward to [now]dev - Beyond the Sessions

Why I’m Looking Forward to [now]dev    After spending years in the ServiceNow ecosystem, you might think you’ve seen it all. New releases, new features, new ways of building things and now, AI is changing the conversation yet again. But one thing has...

• blog

Need help creating a Mobile app function for a related list.

I am new to mobile app development and have run into an issue that I don't know how to solve. I have a custom app that was created several years ago to dispose of assets.  It was a simple app that uses a related list to show all assets that are avail...

• Question

ServiceNow Now Mobile – Content Section Not Using Full Screen Width on iPad

I'm experiencing a responsive layout issue with the Content Section in the ServiceNow Now Mobile application.On mobile phones, the Content Section displays correctly and takes up the available screen width. However, when opening the same application ...

• Question

Override Variable Set mandatory field on a specific Catalog Item without touching the Variable Set

Hi community,I have a specific Catalog Item that includes two Variable Sets: "software" and "business justification".The variable inside the "business justification" Variable Set is set to mandatory. I need to make this variable non-mandatory (option...

• Question

Smart Assessment Assessors set in flow

Good day.  I am creating a smart assessment using a flow against the pm_program table.  I am having an issue setting "Assessors" via a script.  I would like to combine the program_manager and additional_assignee_list fields as assessors.  Tried vario...

• Question

UI Builder: How do I pass a data visualizations query to a list component?

So I have this dashboard page in UI builder.On it I have 5 data visualizations. 1 is a donut type.4 are just single scores. Below that I have a simple list. What I want to happen is when I click on a value in the donut, or on a single score, the list...

• Question

Discovery Plugin activation failed in PDI

each time I am trying to ativate its not getting activated .Received mail stating Activation Failure 

• Question

Query for Email domain configuration in servicenow

Where can I find the configuration done to allow the emails to be recieved by servicenow from the company domain. Additionaly I would like to add new domain to trusted list. Please suggest how to do this.

• Question

Episode 15 - Copy Attachment to outbound mail

• blog
• Instance Configuration
• Scripting and Coding

PDI Reclaimed and New Instance Request on Waitlist for 4 Days

Hello ServiceNow Developer Community,My Personal Developer Instance (PDI) was recently reclaimed, and I have requested a new instance. However, my request has been on the waiting list for the past four days, and I have not yet received an instance.I ...

• Question

Conditional visible Multi-Row Variable Set

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   While working with the Multi-Row Variable Set on Catalog Items, a while ago I stumbled on making the Multi-Row Variable Set conditional visible. Conditional ...

• Article

SOW List Controller Data Broker Transform Error: Cannot read property 'internalType' from undefined

Hi Community,I am encountering a rendering error within Service Operations Workspace (SOW) when trying to open the "Open items" navigation list menu under the Requests section.My Questions:1. Has anyone pinpointed the exact field or column configurat...

• Question

Copy change button not working as expeced in change request form

Hi, We are currently on the Zurich version. While working with the Change Request form, I noticed an issue with the Copy Change functionality.For example, if I have an existing Open Emergency Change and use the Copy Change option from the context men...

• Question

Dynamic Mobile vs Portal Redirection from Email Notification

Hi,I am currently working on a requirement where users need to be redirected based on the device they are using. We have email notifications that contain a "View My Task" button, which currently redirects users to the Service Portal using the URL bel...

• Question