Generate an Post Incident Report in Word document form

[Hai Long Do]

Hello guys,

I can see that ServiceNow is using this method to generate report in pdf 

new sn_si.ReportTemplateUtil().generateReportPDF(). However, is there any APIs or methods that I can download a report in word document form.

[Maik Skoddow]

Hi @Hai Long Do 

unfortunately there is no API available OOTB for generating a Word document.

But I found a free store app which seems to be a good fit. But you can install that app on a customer or demo instance: https://store.servicenow.com/sn_appstore_store.do#!/store/application/ee4c20c91b304050031fdb16cc4bcb...

Maik

[Hai Long Do]

Hi, I have one more question how can I edit this button in UI action?