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09-01-2023 03:29 AM
Hello all!
Quick question: I'm trying to insert a hyperlink on contract numbers (they're dynamic). For this purpose I'm building the main structure on Flow (no code), but I once I thought I figured out I get this error:
Any hint would be highly appreciated thanks!
Solved! Go to Solution.
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09-02-2023 12:43 AM
Hi @Maria Quintero ,
Did you by any chance follow this thread and customize the OOB activity? 😉
https://www.servicenow.com/community/now-platform-forum/flow-design-action-generate-link-to-table-re...
As @Uncle Rob said, by using the [code] tags, you will change the link that is generated, so essentially, you just need to remove those and it looks like it might work.
If that doesn't work, please send the details of step 4 action so we can see what is going on behind that "link" pill.
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09-28-2023 05:41 AM
Hello Mohammad, effectively, this issue could be solved as I was missing the SYS ID field, or the input I gave for this field was invalid (opened by) - It needed the sysid as the ultimate value. I leave a picture here of how to do it correctly. Thanks a million.
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09-02-2023 06:19 PM
Another option would be to not use the Send Email action in the flow. I find it to not be as powerful as the Email Notification which can be triggered from the flow using the Send Notification action instead.
This way, if you need to update the content of the email, it doesn't need to be captured in an update set, and using the editor you can use the ${URI_REF} tag to get a clickable link to the contract record with the contract number as the display value.