Generate Metadata File in SAML2 Format

[jmiskey]

We are trying to set-up a new SSO Identity Provider.  After we import the XML file to populate the necessary data on the Identity Provider tab and make any necessary adjustments, we click the "Generate Metadata" button to get the information that our security team needs.  ServiceNow just spits out the data in a text window.

I copied it into an email and sent it to our security team, but they said that they need the file in XML format.  So I just opened NotePad++, copy/pasted the data there, and saved it in an XML format with an XML extension.  However, they said it still does not work, claiming that the file does not appear to be in "SAML2 format".

I don't see any option in ServiceNow to export this information any differently than it does (text data to the screen).  Does anyone know how to accomplish what is needed?  How do get this data exported in a valid "SAML2 format"?  I believe our security team uses Venafi and ForgeRock, if that is of any help (maybe there are options there on that end they are not aware of).

Thanks

[mark_weber]

We are running into the same requirement....were you ever able to resolve your issue? Thanks!

[jmiskey]

To be honest, I cannot recall.  And we stopped using this process early last year.

[mark_weber]

Thank you for the reply! -  Mark

[jmiskey]

I came across some old notes on this, and this might be what we ended up doing at the time:

1. Click on the “Generate Metadata” button
2. Copy and paste the payload in NotePad++ and save file with name “saml.xml”
3.  Send the file to the Security team for processing

Hope that helps!