Generated Document templates
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06-26-2025 04:03 AM
Hi,
When Agent clicks on Preview document and generate a letter. Employee Letter is generated with document name + Agent name.
But we need subject person name.
Where can we configure this?
TIA
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06-26-2025 04:17 AM
Did you check that UI action code which is OOTB?
Also how it's behaving for other HR cases?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-02-2025 08:11 AM
Hi @Ankur Bawiskar , I have checked UI action but could not find anything.
I followed below article and it has worked for me.