Generated Document templates

Vadla Srimaan
Tera Contributor

Hi,

When Agent clicks on Preview document and generate a letter. Employee Letter is generated with document name + Agent name.

VadlaSrimaan_0-1750935797506.png

 

But we need subject person name.

Where can we configure this?

 

TIA

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Vadla Srimaan 

Did you check that UI action code which is OOTB?

Also how it's behaving for other HR cases?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar , I have checked UI action but could not find anything.

 I followed below article and it has worked for me.

 

https://www.servicenow.com/community/hrsd-forum/document-template-how-to-generate-pdf-with-subject-p...