get business duration using metrics definition and schedule

[yandp]

Hello all, 

I am getting business duration using metrics definition and schedule.

the schedule i tried is the 8-5 weekdays, as an example below based on the start and end date, is this correct?

it only take 8 to 5 everyday sum up and divide by 24  => 6 day ++ ?

if i want to make it as from Monday to Friday = 5 days, instead of by hrs, is that possible ?

how to set the schedule? 

I tried as below, but the time calculated is not correct.

example below, showing 22 hrs as business duration.

Hope to hear from you any idea how to do this.

Thank you.

[yandp]

Hello all, 
if anyone can have some advices for me will be very appreciated. Thank you so much.

[Hitoshi Ozawa · Accepted solution]

Hi Yandp,

Schedule will only calculate duration based on the time within the schedule. That is, if 8-5 weekday is selected, it would only add 9 hours each day on weekdays.

By selecting "All day", it would imply adding 24 hours each day.

"Day" in duration is not the actual number of days but number of hours/24 hours. It's actually person-hours as is used in project management.

[yandp]

Hello Ozawa san, 

Thank you for the sharing.

That means, If i select "all day", from Monday to wed, my duration = 3days, instead of 1 day.

is this correct ? Thank you. 

[Hitoshi Ozawa]

Yes. It would be 3 days or  72 (24*3) hours.