HI SN Community.I created a new action in Flow Designer to analyze via script the difference between 2 dates in hours:Outputs:When I perform the manual test on Action I get the results correctly:But when I call the Action in my main FD (After Save an...
I have created two custom field on incident table:1. Table type field2. Template_value type field Requirement is: If I am selecting table as problem and define some template then upon insert/update of incident, record should be created in selected ta...
Hi,This is the requirement. 1. Create a Request ticket from an Incident. When 'Create Request' is clicked, it should trigger the current Incident to canceled state and create a request ticket with the details provided in the Incident form. 2. Also, v...
What exactly is required to implement the Idea Portal? Is the Innovation Management plugin required? This plugin is not installed in our instance but the Idea Portal is there. Is this plugin needed in order for the Idea Portal to fully function? Than...
Hi, How to change the list view from default to custom in reference field? I can modify list layout but it's not the case.Below just an exampleDefault view: only Number is visible Custom view: Number and Short description
I had written background script on 'Incident Table ' and I have also used Glide system API . in this I have used method various method but one method is "getUser() " used and I can't understand the output of this method . I have also attached screen...
Hi Team, I am trying to update the current record in the workflow run script. When I am trying to use current.update(), workflow giving a warning. So i have removed that line and simple set the value for a field. But the value of the field is not get...
Hi there, I am working on updating the design of a form in a custom table, let's call the table u_order_requests. Using Configure > Form Design I added a reference field to table ast_contract the field is called "contract". Show "contract" displays: ...
Hi All, Could anyone please help me understand the below URL of the CSS. I am trying to trace the location of this file sp-bootstrap.scss And what is the v=sysid? (v=17c9899adb03c1503081d4bdd3961918). What is its pointing to? Please assist since I...
I created an UI Action that checks all the records in the table and update some of them based on several conditions.However, sometimes it takes long time for it to complete the processing, so I'm wondering if it could be timed-out. Could someone plea...
Hi, My requirement is I need to count number of incidents with some assignment group and if there is only one incident with that perticular assignment group then I require that incident's sys_id . I don't want to use getRowCount(). I want to use only...
Hello I have a requirement to set the Urgency field on a case form to ReadOnly if the 'assigned to' is not the logged in user, and make it available to edit if the 'assigned to' is the logged in user. This is an old customer, with numerous customizat...
Hi, I'm working on a UI page slushbucket. Had 2 questions: (1). So far my current version works but only able to add left side values through <j:while> & <option value> etc... Wondering are there anyway to add right side value? What would be the s...
Hello, I am trying to implement application Vulnerability Response .there are few queries that need to understand. 1.when i gone through the servicenow docs, it is saying, need to integrate with Veracode application and application vulnerability scan...
Hi, I am trying to access the current URL in my list declarative action. Tried various methods in my server script to get the URL but none works. gs.action.getGlideURI() returns "api/now/v1/batch?api=api" Any idea? @Ashley Snyder : I've gone through...