Hello, I have a requirement, In Agent Workspace Interaction form, As per my Instance Agent workspace is only Accessible only for "service Desk", "Local Desktop", "helpdesk" group members, and Assined_to field is populated with loggedin User name. M...
Hi Community, Service Portal is my weak spot:-). Need some help with form widgetBelow is the screen shot of the change Request in Service Portal form widget.The sections in form widget is displayed vertically which is fine. I want to make the section...
Hi there, I have a customer requirement to accomplish. On demand records only members of child groups of the assignment group can create, edit and delete demand tasks.In the dmn_demand_task table I have modified ACLs permissions with the next conditi...
Hi all,New to ServiceNow, and am in the set up and configuration stage. Here is what we would like to do:On the Incident form, we would like Business Service to be populated, based off the Configuration Item that is selected. This wouldonly apply whe...
Hi All, This is my first time working with AI search.So we have created some facets and some of the facets are not visible to a user on portal.The user has got only snc_internal.Please can someone help ? Thanks,Nishant.
We have a m2m table which acts as a Related list.We want to bring one of the reference field on the m2m table to the related list view but whenever we select the field it never shows on the realted list view.View we are using is default only.I am abl...
Hi community , I need [view] option after [download] .if i click on view the attachment should be open
Hi all, I recently upgraded to Madrid. On change records, I am getting a warning at the top saying 'Scheduling conflict detected. Use the Scheduling Assistant to avoid conflicts'. I see the onload client script for this message, its called 'Notify Co...
Hi Everyone,there is a catalog item that is auto populating the values on incident table. There is a split function that is not working well, will create multiple records on the table with auto population of field values. For example, if I write a,b,...
Is it possible to write one ACL for multiple tables by advance script or some other approach? I have multiple custom tables to which some of non admins need access, how to do that without writing ACL for each table? Thanks, Neha
I am leveraging the OOTB transfer case functionality and am trying to add the user who Closed the previous case as a collaborator to the new case. As an admin, I was able to add myself through a business rule, but as a regular user, I get an error sa...
I have an integration that receives a string value for the last online date of an endpoint. In my Transform Script I would like to convert this string from Epoch time to a usable value. I have read a few posts and tried a script include and an onBef...
Hi, I'm trying to create a decision builder for a catalog item I have created, that would otherwise have multiple else/if's. However, I can't get it to work. The catalog item is to determine people moving departments, and we need to have a different ...
Hi Team,This is related to Scheduling the publishing of an article. We have OOB field as "Scheduled Publish Date". If I create new article and put the "Scheduled Publish Date" then publish it. Its going for an approval and once it is approved, state...
Hello, Requesters would be selecting the users using List Collector and requirement is to copy the email addresses of selected users with comma separated (Right Side of List collector) to another variable (Multi Line Text Variable). Text Variable to ...
