Resolved! User account password decrypt
Is there a way by which we can decrypt the password field to extract the password in string format?
Forum Posts
How to find ServiceNow Administrator Link ?
Hi friends can you please send me link for ServiceNow Administrator Link so
Resolved! CMDB relationship
Hello Team, I have requirement to make relationship business Service to Server cis, could you please help me how we can make relationship with business service to Server cis. Please advise step by step, also let me know can we do bulk relationship b...
Time format Variable
I am wanting to build a variable that is just time. I have been asked to build it in the Service Portal. we need to give the ability to ask for a time range in two Fields, from time and to time. how would I do this
Resolved! System property is not working in script include
Hi, I am trying to pass the value: contact_type=self-service^reassignment_count>=1^sys_created_on>javascript:gs.dateGenerate('2023-06-21','23:59:59')and it is not working when called in script include.
Necessity of using ref_qual_elements in reference qualifiers
I have been working on a requirement where when a field country is changed, I had to populate companies with the entered countryI have used reference qualifiers javascript: 'u_country=' + current.u_country; which looks fine when the company field ...
Resolved! How do I refresh a reference-qualified dropdown choice list
I have set up a pair of fields on a form, call them first_choice and second_choice.It doesn't really matter what the first_choice field is but for simplicity think of a String with a fixed Choice List. For example, a list of countries.The second_ch...
Resolved! How to "Refresh" Reference Qualifier?
We want to show only those "Reporting Categories" that apply to the current Configuration Item... I was all proud of myself because I created an "Advanced" "Reference Qualifier" on my Reporting Category field that shows only the appropriate values ba...
Resolved! How can I download multiple attachments as single files instead of ZIP?
Hi community! I would like to set up a UI Action that downloads all attachments. I know there is a functionality that does this downloading all files as a ZIP file. But that's not what I want. I need every file downloaded as is without having it in a...
Resolved! Add "Download All Attachments" button on ticket form in Service Portal
Hello, I currently have a requirement to configure a button that allows for downloading all attachments added within in a ticket form on the Service Portal, see photo below I know where to make these edits, but as to how I am unsure and inexperience...
Resolved! Flow: Update Catalog Variable action
I used the OOB Update Catalog Variable action, and I see the values are assigned in the flow context, but variables are empty on the form. The RITM / SCTASK form is not updated with the values that I am trying to assign through the flow. I also see ...
Resolved! About User Criteria's Advanced Script
In the Advanced of user criteria, I want to set the condition that a specific word is included in the department to which the user belongs. Please tell me about the code written in the script.
Resolved! How to check the latest version of my Table in Update Set?
Hi All, I have created a table and fields which i capture in my update set. After that i marked it complete.but i got some more requirement to add more fields. So i again marked it in-progress and created those fields. Now how should i confirm those ...
Resolved! How to convert the date/time format to MM/DD/YYYY HH:MM:SS?
Hello, I need help. I tried to get the date/time data from a field in Change Request. I tried to use getDisplayValue before but the result is the date/time format is not stable. Sometimes got1. MM/DD/YYYY HH:MM:SS or 2. MM.DD.YYYY HH:MM:SS or 3. MM-D...
Remove Logos and Signatures from inbound emails
Hi,When I create Incident, the system sends an email to the end user to inform him that the incident has been opened. If end user reply to this email and for example attach an image , system will show that on Activity stream. But It will not only sho...
