API to create incident ticket using servcienow api
HI, I want to create incident ticket through servcienow API. Please suggest the POST api and request body.
Forum Posts
Resolved! Is there a way to run Background Scripts in the Scope of an installed application (e.g. Human Resources: Core)? (w/o creating Cross Scope Privilege)
On a Dev instance with Human Resources: Core, I want to be able to run a background script in its scope (sn_hr_core). It's just a test, throwaway script and nothing I want in production. This is the way I'm used to running background scripts: Loadi...
Resolved! Call Script include from Reference Qualifier
I have a catalog item which has 2 variables 'requested_for' and 'store_no'. Both are reference fields. 'requested_for' is auto populated with logged in user details, it can be changed too. Based on 'requested_for' the 'store_no' field should show onl...
Resolved! How to load data to table from excel
Hi Friends, How i can upload the data to table from excel.Thanks
Resolved! g_form.addOption on Client Script used to show choices on Select Box variable is not honoring the Order of choices specified in the script or on the Variable. How to fix?
Hello, I have an OnChange Client Script I'm using to show/hide choices on Select Box variable based on the choice selection of another Select Box variable. When choices are shown they are not in the order specified in the script or in the variable. H...
What is the use of setWorkFlow(false)? Scoped GlideRecord - setWorkflow(Boolean enable) Enables or disables the running of business rules, script engines, and audit.
If setWorkFlow(false) disable all business rule run after it. Then why we create those business rule which runs after it.
Resolved! Why is my Single Sign On throwing it to External Logout?
We have setup Single Sign On on our Dev Instance, and when we have the adfs redirect it comes up with the following URL/error.At this point to Login we have to backspace the /external_logout_complete.do part of the URL, hit Enter, then it automatical...
Resolved! Show/Hide Form Sections
I read (in full) Show/Hide Form Section by Name - ServiceNow Guru So... when using g_form.setSectionDisplay(), where do you define the section name????What field on the sys_ui_section will go in the first parameter of g_form.setSectionDisplay() ???I ...
WHat is the difference between Worknote & Additional Comment
I had understandning that Worknote is intended for IT/Support agent to use so its said - Not customer visible. But on Portal view, both Additional Comments & Worknotes are visible. I check my fresh PDI, and it has same behavior for both IT and HR por...
Resolved! What is action.setRedirectURL();
Thanks & Regards Srinu
Resolved! Assign multiple tickets
HiI am trying to find out if it is possible to assign multiple tickets to a single resource. I currently have to go into each ticket and assign it manually.Is there any way that I can block select and assign all selected tickets in one go?Kind Rega...
MIDSERVER and REST API
Hi Guys, I wanted to ask if there is a way to use MIDSERVER with Inbound REST API calls. I know that we can use MIDSERVER with outbound REST API calls. Has there been any new feature or something that can allow us to do that or is it just a dead end ...
Resolved! Difference between client script and ui policy
Hello All, I am new to ServiceNow, I am studying UI Policy and Client Scripts. I know they both runs on Client side, Can some one please give me a real life use case scenarios, Ex : [ where to use what ] If possible, can you please provide me multipl...
Resolved! calling a script include from a client script
Hi all,A quick one (hopefully I have a change request form which has a "classification type" field. If the classification type is set to "standard" then a new field appears, in which the user can choose the relevant standard change request. Standard...
gs.isInteractive() in a business rule
I have question regarding below image from the now docs. What is gs.interactive is used for? In the description after code it says "unless they have the itil role, or are listed in the Caller or Opened by field." but in the if condition before gs.ro...
