Get Caller or requested for details in a task list view
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10-07-2015 01:56 AM
I created a list view from the task table which shows all active requests and Incidents. But I want a create a new field which shows either the requested_for or caller_id.
I don't want two separate fields. Is this straight forward and what steps should I take?
Thanks,
Adam,

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10-07-2015 05:15 AM
Hi Adam,
Caller_id is the field available on incident form and where as requested_for is the field available on sc_request table.
The only way to implement this would be to have a custom field on task table and then copy the field from the existing one to this field.
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10-07-2015 07:56 AM
If i am not wrong pradeep, by custom field you meant a reference field that is referring to sys_user table similar to caller_id or requested_for.

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10-07-2015 08:16 AM
Yes Saurabh.
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10-07-2015 08:29 AM
This is the solution we use. Our custom sys_user reference field is the only one showing by default on the list view.