- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-04-2017 12:27 AM
Hi All,
I would like to get the Manager id of in-active user id. So, to get the "In-active" user using Glide Record, I am using following script
var gr = new GlideRecord('sys_user');
gr.addQuery('sys_id', gs.getUserID());
gr.query();
it return a user data along with his Manager id. But this manager record is as In-Active. So, I would like to get the Manager of this in-active manager. I use below script
but, it does not return any data
var gr1 = new GlideRecord('sys_user');
gr1.addQuery('sys_id', gr.manager);
gr1.query();
if (gr1.next())
{
gs.addInfoMessage('InActive Mgr:' + gr.name + ':' + gr1.manager);
}
it does not return any Inactive users data.
Is it possible to get any In-active user data using GlideRecord?
Could you please let me know any valuable guidance or suggestions ?
thanks
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-05-2017 12:13 AM
Hi
There is a default business rule on the sys_user table called "user query"
It will prevent non admin users from accessing inactive user records
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-05-2017 02:56 AM
Sure. Thanks for your additional important information.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-25-2020 10:44 PM
Hi Lars,
I am facing the same issue when running a dashboard. My requirement is to show the inactive users in the dashboard. Could you please give some suggestion's on this?
Regards,
Aswathy