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01-24-2023 03:24 AM - edited 01-24-2023 03:27 AM
I'm using below code to create incident and am getting sysid
But I need inc number ,Please guide me
var createCase = new GlideRecord('incident');
createCase.initialize();
createCase.short_description='test';
createCase.correlation_id='123';
var sys=createCase.insert();
gs.info(sys);
Solved! Go to Solution.
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01-24-2023 03:28 AM
Below Script will solve your issue:
var createCase = new GlideRecord('incident');
createCase.initialize();
createCase.short_description='test';
createCase.correlation_id='123';
var sys=createCase.insert();
var inc=new GlideRecord('incident')
inc.get(sys);
gs.info(inc.number);
Please mark the answer correct/helpful based on Impact.
Regards, Shekhar
Regards, Shekhar
1 REPLY 1
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01-24-2023 03:28 AM
Below Script will solve your issue:
var createCase = new GlideRecord('incident');
createCase.initialize();
createCase.short_description='test';
createCase.correlation_id='123';
var sys=createCase.insert();
var inc=new GlideRecord('incident')
inc.get(sys);
gs.info(inc.number);
Please mark the answer correct/helpful based on Impact.
Regards, Shekhar
Regards, Shekhar