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get inc number from sysid in servicenow using script

String
Kilo Sage

I'm using below code to create incident and  am getting sysid 

But I need inc number ,Please guide me 

 

var createCase = new GlideRecord('incident');
createCase.initialize();

createCase.short_description='test';
createCase.correlation_id='123';

var sys=createCase.insert();
gs.info(sys);

1 ACCEPTED SOLUTION

Shekhar Navhak1
Kilo Sage

Below Script will solve your issue:

 

var createCase = new GlideRecord('incident');
createCase.initialize();

createCase.short_description='test';
createCase.correlation_id='123';
var sys=createCase.insert();

var inc=new GlideRecord('incident') 
inc.get(sys);
gs.info(inc.number);
Please mark the answer correct/helpful based on Impact.
Regards, Shekhar

View solution in original post

1 REPLY 1

Shekhar Navhak1
Kilo Sage

Below Script will solve your issue:

 

var createCase = new GlideRecord('incident');
createCase.initialize();

createCase.short_description='test';
createCase.correlation_id='123';
var sys=createCase.insert();

var inc=new GlideRecord('incident') 
inc.get(sys);
gs.info(inc.number);
Please mark the answer correct/helpful based on Impact.
Regards, Shekhar