Get Incident Attachment - REST API

AK63
Kilo Explorer

How to get download link of the attachment in the Incident from Service Now using OUTBOUND REST API

5 REPLIES 5

Chandu Telu
Tera Guru
Tera Guru

Hi,

Check the below link it may help you

https://community.servicenow.com/community?id=community_question&sys_id=e281e18cdb5624104aa5d9d9689619a5

 

Thanks
Chandu Telu
Please Mark ✅ Correct/helpful, if applicable,

Hi, 

I tried but i'm receiving below error. I have admin role.

{"error":{"detail":"Record doesn't exist or ACL restricts the record retrieval","message":"No Record found"},"status":"failure"}

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

attachments are stored in sys_attachment table so you would require Table API of sys_attachment and pass the incident sysId

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi, 

I tried but i'm receiving below error. I have admin role.

{"error":{"detail":"Record doesn't exist or ACL restricts the record retrieval","message":"No Record found"},"status":"failure"}