Get record from incident that triggered the workflow

[Ashim Thapa]

Hi,

I am new to ServiceNow. I have created a workflow that triggers on whenever priority changes to 1 of the incident. Then it runs a script. The code in the script is failing to get the current record that triggered the workflow. This is my script for testing :

workflow.info("start");
workflow.info(current.variables.sys_created_by);
var created=current.sys_created_by;
gs.info(created);
workflow.info(created);
workflow.info(current.assignment_group);

//current.getValue(fieldName);

var location=current.Location;
workflow.info(location);

No issues with triggering the workflow but I am not finding any current value in workflow log. Please help me on how to use the current, to get the record that triggered this workflow.

Thanks.

[Ashim Thapa]

Nevermind, I made a silly mistake, now I can see the values in workflow log.

Thanks

Ashim

[Ankur Bawiskar]

@Ashim Thapa 

Glad to help.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

[Ankur Bawiskar]

@Ashim Thapa 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

[Ashim Thapa]

@Ankur Bawiskar : How can I get the attribute in workflow script. Below is an example:

• <location display_values="test">fh4567df2389454082efjsjfkjer</location>

current.location gives the "fh4567df2389454082efjsjfkjer".

How can we get value "test" ?

Regards

Ashim