Get the number of groups for requested Items
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11-13-2023 11:47 PM
Hi All,
Req: Need to create a new catalog item where input will be 'Item' and we get the output that 'how many groups have raised requests using 'ABC'(this is input of the catalog item) catalog item. I also need to create a Flow designer.
Variables:
1. Item
Output should be:
1. Showcase Number of Groups/teams raised request using ABC catalog item.
2. Names of Groups/Teams raised request using ABC Catalog item.
3. Showcase Number of Groups/teams who have not raised any request using ABC catalog item.
4. Names of Groups/Teams who have not raised request using ABC Catalog item.
I can do the scripting in flow designer.
Can anyone help with scripting?
Thank you..
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11-14-2023 12:56 AM
To get department data, I am dot walking as below.
RITM-> Requested For -> department-> (And here group by level4)
Here, we can get required departments by grouping only.
For this, I am looking for script.
Is this possible?
Output will look as below:
Department 1: 4RITM
Department 2: 2 RITM
Department 3: 10RITM
Department 4: 11 RITM
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11-14-2023 01:52 AM
yes it's possible.
check this link I have shared solution for something similar but it was for incident table
you can enhance it for your case
How to trigger multiple notifications for multiple users ?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader