How to add a logo at bottom of CSM portal?

[The Matrix]

Hi all,

I have a requirement where I need to add a logo on a bottom of csm portal landing page marked with yellow marker. How do I add a logo on that position?

Thanks

[Karthiga S]

Hi @The Matrix 

To add a logo at the bottom of the CSM portal landing page, you can follow these steps:

1. Navigate to Service Portal > Portals.

2. Open the portal record where you want to add the logo.

3. In the "Theme" field, note down the theme being used.

4. Navigate to Service Portal > Themes.

5. Open the theme record noted in step 3.

6. In the "Footer" field, note down the widget being used.

7. Navigate to Service Portal > Widgets.

8. Open the widget record noted in step 6.

9. In the "HTML Template" field, you can add the HTML code to display your logo. 

Replace "logo_url" with the actual URL of your logo.

10. Click "Update" to save the changes.

Please note that you need to have the appropriate roles (like admin or sp_admin) to make these changes. Also, it's recommended to clone the existing widget and make changes in the cloned widget instead of modifying the out-of-the-box widget. This way, you can easily revert back to the original widget if needed.

Please mark it Correct and Hit Like if you find this helpful!

[DYCM · Accepted solution]

Hi @The Matrix ,

Please follow the steps to add the logo as shown in below screenshot.

1. Please create a widget

<div style="display: flex;justify-content: center;align-items: center;">
<img src="https://www.google.com/images/branding/googlelogo/1x/googlelogo_color_272x92dp.png"/>
</div>

2. Go to Customer Support portal > Homepage

3. Create a new row, column and instance as shown in below screenshot.

4. In the instance, select the widget you just created.