Get time worked for catalog tasks ? Any out of the box business rule or script ?
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‎04-08-2023 08:09 PM
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‎04-09-2023 12:51 PM - edited ‎04-09-2023 12:51 PM
The task table has 'time_worked', type: 'timer'. The sc_task table is a child of task so it inherits that field. However, its use is not well defined that I see. I found:
https://www.servicenow.com/community/developer-forum/creating-timer-field/m-p/1562007/page/2
with a link to:
https://servicenowguru.com/scripting/client-scripts-scripting/pausetoggle-time-worked-field/
You'll need to define how you time worked calculated, once that is done, you could implement it.
Others here may have suggestions.