get value of sys_id

[SNnewbie2]

I have the following in my email script :

template.print(event.parm1.getDisplayValue());

It does display a bunch of number which is the sys id. How do I get the value of the sys id of the user?

[Pradeep Sharma]

Hello Claudia,

Can you please paste gs.eventQueue script here.

[SNnewbie2]

gs.eventQueue('catalog.opening.dns.notification', current, user, au.unique(recipients[user]).join(', '));

var au = new ArrayUtil();


//gs.info('Object' + JSON.stringify(recipients)); 


for (var user in recipients) {
gs.eventQueue('catalog.opening.dns.notification', current, user, au.unique(recipients[user]).join(', '));
               // gs.print (user + '='+ recipients[key]);
}

[Pradeep Sharma · Accepted solution]

Thanks for the update Claudia, You can GlideRecord the target table to get the displayValue i.e

var gr = new GlideRecord('sys_user');

gr.addQuery('sys_id',event.parm1);

gr.query();

if(gr.next())

{

template.print(gr.getDisplayValue());

}

[SNnewbie2]

Why do I need to query the table? why   does "template.print(event.parm1.getDisplayValue());   ' didn't work?

var gr = new GlideRecord('sys_user');
gr.addQuery('sys_id',event.parm1.getDisplayValue());
gr.query();
if(gr.next())
{
template.print(gr.getDisplayValue());
}

In line 02 : sys_id meand you are filtering sys_ids... how about event.parm1.???

Could you explain me your script line by line please?