getting choice value instead of choice label

[naaani]

i have one notification in which i want to display the label of one choice list but the problem is that m not getting the label m getting the value as shown below

choice list of this field is :

email script is this :

i

in my preview notification m geeting the proper label but not on incident form

ctomasi

[naaani]

I need to clear the field when record is edited on list view.

Example: when field active is made true to false in list edit view the value of the field assignment group need to be cleared/empty.

[Chuck Tomasi]

That last reply doesn't seem to fit this thread. You were asking about notifications then switched to list editing. I clearly don't understand the process that is involved. Perhaps if you explained the business requirement (not the technical requirement you believe you need) we can assist further.

[John Diaz]

Chuck,

I'm having the same issue with OOB fields too.

Here's a Change Request notification where I'm trying to display the Risk.

HTML from Notification:

Preview Notification:

Notification HTML Body from Email Logs:

Same thing is happening with the hold_reason field on Incident.

[nandhinirengara]

Have you figured out any fix for this ? Please share even if it a work around.

[Dan R]

try adding a  .getDisplayValue() to your variable and it should display the label instead of the value.