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Resolved! Delete with preview

Hi Folks, I need to know about the UI action delete with preview while, deleting the records, how it works.

AnkitT by Tera Contributor
  • 1028 Views
  • 1 replies
  • 2 helpfuls

Want to add attachments for closed complete sctasts

I want to add attachments to closed complete sctasks, Currently, the attachment icon is not visible when the sctask is closed complete but it is visible to the admins. I want this functionality to be added to some users who are not admins. Can someon...

RAYAPPA Y by Tera Contributor
  • 737 Views
  • 2 replies
  • 0 helpfuls

cancel button on change task

Hello I want to create cancel button on change task which will cancel the change task .It should make worknote field mandatory and add pop up whenever user tries to cancel the change task 

harry24 by Tera Contributor
  • 1467 Views
  • 6 replies
  • 2 helpfuls

Question on notification template

HI All,I have written one email script, whatever variable of catalog item is shown on notification with value but I am facing one issue. In single request multiple ritm attached so sc_request table notification opened on behalf The value of the varia...

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Mani60 by Tera Contributor
  • 444 Views
  • 1 replies
  • 0 helpfuls

Resolved! Need to know about the access

 Hello Folks, I am having one doubt, we have delegated admin role from Washington DC release and also, we have time related user role. I need to provide an admin role to one of the users, which practice I should follow.

AnkitT by Tera Contributor
  • 1227 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to put filter conditions for a refrence field in UI Page

Hello all,I have a requirement wherein I have a UI page on which we have let's say XYZ field and that field is referencing to sys_choice table.However, I wanted to put filter as in whenever the user references XYZ field he should be able see certain ...

Rutusha by Tera Contributor
  • 1028 Views
  • 2 replies
  • 1 helpfuls

Schedule a Report in ServiceNow

Hi All, I need to schedule a report in ServiceNow. Report should be sent to Assignment Group Manager on the first of every month containing all incidents closed within the previous month without a knowledge article attached to the incident in the rel...

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Joshuu by Kilo Sage
  • 815 Views
  • 9 replies
  • 0 helpfuls

Database view - union

Hi All,I am looking to Union 3 DB   tables (incident, problem, change_request) to get the joint result set with common fields. I would appreciate if you can guide me in right direction.Thanks,

gkr by Kilo Contributor
  • 5249 Views
  • 6 replies
  • 3 helpfuls