Hi Team, I am trying to create a related list for Case form in CSM Workspace. I am unable to fetch the required entries in the related list the queries. Tried to use current.sys_id to get the relevant entries, but those were not getting replicated in...
I am trying to create a custom widget that will display the records based on condition. Have limited the number of records to 5 and when the user clicks on load more button, next 5 records should be displayed. However, this is not working. Can someon...
i created one Read only ACL for one table and i written below script but it's not working so please let me know my mistakeanswer=true; var ciLink=current.u_ci_link; var gr= new GlideRecord("u_cmdb_ci_service_vmware_insta"); gr.addQuery('name',ciLink)...
Hi Team,When I am checking system log error we found errorFrom this Source: com.glide.ui.ServletErrorListener (27787) We have found same common or repeated errors messages can be seen below. Error 1 : SAML2: User: chetanvinayak.mhatre@capgemini.com n...
Requirement : Send Notification when user’s department is changed. Check User that they are in any Group Member or not.If that User is in Group Member, system remove user who change department from their previous Group Member automatically. (User sho...
Hi, How can a workspace be recreated to Service Portal? Is there any UI builder component similar to widget where it has those codes(controller, server script, html) that can be reused? Thanks.
Hi guys, I have a requirement to set catalog variable start date to be at least 2 weeks in the future e.g. if today is 01.01.2024 the first possible date which the user can choose should be 15.01.2024. How to achieve that through clinet script? I hav...
Hi Team, I have updated the metric questions in one of the assessments. So I can not able to Save or Submit existing Ready to take Assessments which is created before the updation... Please let me know how to update existing records to have the new m...
Hi, There is a Record Producer, after submitting it a record will be created in Case table and there is a field called "JSON Output" which stores data of submitted RP JSON body looks as below{ “field1”:{ “original_value”:””, “changed...
In the related list table I have set a default related list (perticular field = user), which field I have set related list I don't see that field into that column list, can any one help me on this query.Please find below screen shots for your referen...
Dear Team, I am able to send attachment to 3rd party, for this I have written a After BR on Insert on the sys_attachment table.But my issue is, we get incident from internal teams with attached attachment, now if we try to ebond the same incident to ...
The System Settings window has General group of UI Controls. In order to personalize my user interface i can switch on 'Compacts the user interface' - the UI displays more information in the browser window when this setting is enabled. But how to ena...
Hi Team, I have to face an issue related to development for customized application. And I have no idea how to do this except redo/rework . DEV stack as below When I develop from V1.0.1 (add new feature for this app), there are some mistakes and I wa...
While testing the topic in virtual agent desiner, the intents are not getting mapped and topic flow is not triggered.But while testing the same in service portal chat , they are working fine. Any suggestions why?
Hello. Can someone please help me with the below requirement Whenever an Incident or SCTASK is being reassigned and if there is no assignce for more than 24 hours an automated SNOW email is to be triggered to the support manager, the support group em...
