I am trying to make a business rule to allow an assignment group the ability to add and remove delegates from a manager user record. Once the delegate is inserted, updated, or deleted it should either show the newly inserted/updated delegate as the a...
Is there any way to log description changes to the Activity Stream? If a user requested item is spelled incorrectly and an admin changes it, I would like to log the change in the Activity Stream for configuration management purposes. There seems ...
Hello Team I have a custom table where i have different list view.But when i try to impersonate someone who has student role, or instructor role. It always goes to default view. How do i change to if i impersonate a student of instructor, it should g...
Hi All,I have a table in that there is field due date(date/time).task is when a user is selected date/time on that field, once the date/time started then i have to update the fields.ex. today is 20 dec and user selected dec 30 in that due date fiel...
Does anyone have the steps with real picture configuration of the data source part and the scheduled import sets? I can use as reference Or the full setup of pictures of the entire guided setup of configuration
Currently, when change request is created and assignment group is entered and submitted, assignment group is grayed out and only members of that assignment group can change the assignment group to a different assignment groupIf I am not a member of ...
There are 4 attachments attached to a Service Catalog Item (sc_cat_item).Those are all showing under 'Attachments Relationship" on SC Task (sc_task) even when requester has not picket any of these to the request form on portal.(RITM)How can we ensure...
HI, I written mail script to change display name for notification, but it's not working and showing display name. SCRIPT:(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email, ...
Hi All, We are trying to add 2 new counters/filters to the JNY Journey Details Widget - Tasks Remaining and Tasks Completed. We can achieve the correct count of each but when the user clicks on the number it is not filtering correctly. When clicking ...
Hello, I am trying to create a link from to view the current ticket form in the service portal. I found another similar question and the answer was to use the following hyperlink but I'm getting a 404 error.https://(instance)/sp?sys_id=${current.sys...
Hello, I have integrated ServiceNow and Asana using REST APIs. I have authenticated the OAuth token for each REST API. Currently, whenever I make any changes in ServiceNow, the third-party app shows my username because I authenticated the OAuth token...
I want to translate the Template Name text from English text to French text for al template names. I am unable to edit the text and the field is Read Only.How to translate the text. Please guide me the steps.
Hello, I tried creating a catalog ui policy to make fields on a record producer I created be for only the submitter to edit. But that didn't work. So I'm trying to go the ACL route. I'm not sure how to do it correctly. Do I create a read or write acl...
Hi all, As part of a customer requirement, after a scheduled report has ran the generated file should also be sent to an external system and saved there. I would like to add a link to that file and its location on the external system to the email cre...
Hello, I have 2 variable date fields called "due_date" & "actual_review_due_date". I need "actual_review_due_date" to be auto-populated with "due_date" value when filled out. I also want actual_review_due_date field to be editable. Thank you.
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