Getting Error in "Translate text"-Dynamic Translation

[Sachin G K1]

Hi All,

User creates inciden record through mail. So I am trying to fetch language used by user in mail and change it to English and add converted english text to incident short description.

I used dynamic translation to achieve this. But getting error as "Servicenow translator is not configured for translation" in Translate text.

And if i use "Microsoft" Translator instead of "ServiceNow" Translator its giving me error as "Unknown error occurred", error code is "40051".

However Detect language step is woking fine if i use ServiceNow Translator. So please help me to fix this error.

Microsoft:

Thanks in Advance,

Sachin

[Weird]

I'm not too familiar with these, but they might be completely different things.
Detection might exist in your instance, but make sure the dynamic translation plugin is also installed.
com.glide.dynamic_translation
You might also need to do some translation configurations.

[Sachin G K1]

plugin is installed

[Sachin G K1 · Accepted solution]

ServiceNow translator is not available, only it can do text detection. However we can achieve this using connection and credentials for Microsoft azure.

[Research]

Hi @Sachin G K1 Yes Thanks for the Update Can I know the configuration steps I do have Azure subscription