Hi Experts; just installed the London version mid server on windows, but could not started, the wrapper log file has the entries: Launching a JVM...2019/03/13 09:50:34 | Error: Could not find or load main class org.tanukisoftware.wrapper.WrapperStart...
Our team is using spModal in Service Portal to pull up the ootb Form widget and am wondering if there's a way to get rid of the modal-footer: I tried to add some css to make display none, but it doesn't work: .modal-footer {display:none;} Has anyone...
Hi Developers, As i am new in service portal , i want to know how to set a cloned widget with an existing one. While practicing Service portal, I saw that in incident page end user view, it is showing assgned to and assigned group but in service requ...
Hi From what I can find on the community there doesn't seem to be a clear answer as to when to use custom tables and when to use a Scoped Application. We are in the situation now where we have to make a choice of which one to use for a project and a...
I am trying to set up SMS notifications on a Madrid instance. I am following the ServiceNow documentation for Notifications, and also referencing several articles on the Community site. So far, it's not working. I have added the Notification Devices...
Hello Everyone, I am trying to create a workitem (user story) in Azure DevOps when an user submits a ServiceNow reqest. I am building the REST message in ServiceNow, I am not sure how to setup the oAuth 2.0 and this is the first time I am using OAu...
Hi all - trying to figure out where I've gone astray here. First one, if statements in the record producer script 'section'. I want to have folks select from a 'select box' (request_type) and then use that to drive what appears in the description box...
Hi all, I need to create a custom duration field on Incident form to show the difference between the Created and Current date/time until it is Resolved. Its something similar to Actual elapsed time field on task_sla table. Can somebody help me on thi...
Hi all, I have a requirement to compare specific table records to the same table in another instance. Are there any known methods out there to do a remote GlideRecord query? I've attempted the method used in this post but it is dated back to 2010 a...
Hi All,On our change form we current have a related list for Change Requests.This however creates a parent child relationship. On change team do not use parent and child change requests, but they still want the ability to add changes to a related l...
Hi, how do I get current.sys_id and parent.sys_id to a Script Include? My code so far Business rule: (function executeRule(current, previous /*null when async*/) { var checkIpo = new checkVatIpo(); checkIpo.updateVat(current.task); //parent.sys_id...
I have 2 datetime fields ( i.e. start date and end date) on incident form , I want to calculate if end date -start date in > 90 and if yes, I want to perform some action. I do not want to use server side script. How can I achieve this ?
var count1 = 0;var count2 = 0;var count3 = 0; var grRITM1 = new GlideRecord('sc_req_item'); grRITM1.addEncodedQuery('configuration_item.operational_status=7^cat_item.name=Retire Business Application^stage=complete^state=3^approval!=approved'); grRITM...
Hello,Is it possible to enable desktop version on mobile, for those users who want to toggle between the two?This would be for Dublin Mobile UIThanks!Grace
Hello, I need to update the field valid_to from the knowledge form based on the following conditions: 1. When the article is published, then the "valid_to field of the article must be extended by 'one year' from the date of publication of the articl...
| User | Count |
|---|---|
| 111 | |
| 60 | |
| 18 | |
| 16 | |
| 16 |
