Hi, I have many incidents in one Servicenow instance. I want to create Problem from one incident and link other related incidents to this problem. I want to do this all not by UI. But by any REST API or by any Script triggered on REST API call. Pleas...
Dear Developers, I have created an report and i want to show that report in homepage of end user. Like we are able to create an homepage , can we give that access to end user who has itil role. As a admin, i can see as below But for an end user...
Hello - I'm new to this so please forgive what may seem like a simple question. I am having a hard time figuring out how to get the sys_kb_id parameter added to a URL from my Search Sources for the OOB "search" page. OOB this works: <div> <a href="...
Hi All, We're configuring a second instance of AD and i just want to clarify some details about how users are redirected to the correct idp. Does anyone have any input on how best to seamlessly redirect users to the correct idp? If i use the glide.au...
heeeeI want to import the file to FTP Server through mid serverI have used File builder ftp API and i am able to send the file to Mid server. From Mid server i need to pick the file and send it to ftp server.1. I have written code to connect the FTP...
I am in the process of modifying our Onboarding catalog form and one of the requirements is to allow the customer to save the item until a later time. I am not sure how simple or complex this might be because there are fields that are required fiel...
Hi all, I have a function field that I am trying to concat three separate fields together with "-" in between each. All of these fields are reference fields. I have done it in the past but I can not remember how to write the function so the concat is...
I would like to reference the number of rows from a related list in a client script. I don't know if any variables/system attributes exist that would allow me to do that? For example, can a client script reference the number of child incidents asso...
Hi All, We have upgraded to Orlando version yesterday. After upgrade the notification 'Collaboration Offline Group Message(s)' is sending mails to old chats. It has sent nearly 12k+ mails which are related old chats. This notification has the event '...
Hi there We have a flow to enable and disable the users in AD The flow logic is first it will disable the user in AD ( working fine ) and then after 1 hr we want to re enable the user . we have the flows configured properly using the OOB spoke . wh...
Hi Guys I utilised the Glide Ajax provided by user @MB to add eg 1 year to a date field in a catalog Item. The link to @MB Post: Client Script Date/Time Functions The Client Script I utilised: the Script Include to go with it is a big one so I copie...
Hello,We have added a custom table for Service Requests. When using global search, the sys_id appears in the Title. How do you change this? I was unable to find any documentation on where to make the change for what you want to display as the...
Hello, I would like to add custom fields to the Filter Activity in the incident form, but I couldn't manage how so far. More specifically, I have a private attachment table and all attachments which are marked as "private" should still be visible in...
Hi Team, Could you please check, what I am missing in my UI Action Code. Issue: The prompt window is coming, but Notification is Not getting Triggered. Requirement: Table: SC_task, Need To have a Prompt window and if we enter some value, Notificati...
I am pulling date from a change request table in notification script. the date time is converting into GMT which is throwing off my date/time for the change request.. how to convert the date time into local time zone to get the correct value .
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