getting error org.mozilla.javascript.InterpretedFunction@7bc3a32d

Gil6
Tera Contributor

Hi, I created a script in a 'script response activity in the virtual agent designer' and all of a sudden it started giving me this error message:

org.mozilla.javascript.InterpretedFunction@7bc3a32d

 

here is my code
NOTE: this are the values for 2 of the variables:

vaInputs.pickedfrommenu=true

vaInputs.get_issue_title='vpn'

 

function execute() {
var inputSearch;
var search_term;

// Check if the search text is empty
if (vaInputs.pickedfrommenu === true) {
// If empty means the user selected the topic from the Menu,so, we need to ask the user for a description of the issue, for that use a predefined issue title
vaVars.searchScript = vaInputs.get_issue_title;
inputSearch = vaVars.searchScript;
} else {
// Otherwise, use the search text provided by the user
inputSearch = vaSystem.getSearchText();
}

// Convert the search term to lowercase
search_term = inputSearch.toLowerCase();
vaInputs.searchword = search_term;

// Determine if the search term matches any of the predefined keywords
vaInputs.has_guide = (
search_term.includes('outlook') ||
search_term.includes('email') ||
search_term.includes('vpn') ||
search_term.includes('okta') ||
search_term.includes('security') ||
search_term.includes('encryption') ||
search_term.includes('mobile') ||
search_term.includes('phone') ||
search_term.includes('mac')
) ? true : false;

// Identify the issue type based on the search term
if (search_term.includes('outlook') || search_term.includes('email')) {
vaVars.issue_type = 'Outlook';
} else if (search_term.includes('vpn') || search_term.includes('okta')) {
vaVars.issue_type = 'VPN';
} else if (search_term.includes('mobile') || search_term.includes('phone')) {
vaVars.issue_type = 'mobile'; // Default issue type if neither Outlook nor VPN is found
} else if (search_term.includes('mac')) {
vaVars.issue_type = 'MAC';
} else {
vaVars.issue_type = 'Other';
}
}

 

1 REPLY 1

Gil6
Tera Contributor

 

in the virtual agent designer