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Getting error while creating attachment from Jira side to SNOW on sc_req_item table.

Eman_2022
Tera Contributor

Error is: Error encountered while creating Attachment. Error creating Attachment II.png: Method failed: (/api/now/v1/attachment/file) with code: 400 with reason: Invalid file type: application/json;charset=UTF-8

 

Although I am getting response from Jira in responseBody on SNOW when I disable Save As Attachment in Rest Step.

5 REPLIES 5

matteolambe
Tera Contributor

Hi, the sc_req_item Record is Closed / Inactive?