Getting error while log in PDI, Please guide me step by step.

[paragaher17]

Getting error while log in PDI, Please guide me step by step.

[Dr Atul - LNG]

Go to developer portal and refresh your PDI if that works else reset try. @paragaher17 

[glideFather]

ahoy @paragaher17,

there's a session timeout after which you might have been logged out automatically.

Go to https://developer.servicenow.com/dev.do#!/manage-instance to check that your PDI is online and then you can log in again

Let me know if you got successfully in

[Aditya_hublikar]

Hello @paragaher17 ,

I faced the same issue about two weeks ago. I simply closed the browser and tried logging in again using a new tab 2–3 times. After a few attempts, I was successfully able to log in to my PDI.

I’m not sure why this issue occurs while logging in to the PDI, but you can try closing the browser and attempting to log in again a few times.

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

[Tanushree Maiti]

Hi @paragaher17 

1.Clear the browser cache or login into Developer Portal via incognito/Inprivate mode of the browser.

2. Refresh your instance and check.