Getting error while raising p1 incident

[Anil58]

Hello All,

We are encountering the following error while raising a P1 incident:

Illegal access to outbound HTTP in CTI-Connector-ServiceNow. Use an async business rule to perform outbound HTTP requests.

Could you please check and advise on this issue?

[Anil58]

Hi Tera,

I checked which handling priority and turned off and raised again still facing the issue
Note:we upgraded to Yokahome then after we are getting this error 

[M Iftikhar]

Try making it async.

[Anil58]

Still facing the same issue
Problem is same issue

[Ankur Bawiskar]

@Anil58 

It's OOTB behavior.

I believe you are using outbound REST Message in after insert BR.

You should make it Async.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Anil58]

May i know which br is causing this issue