Getting http error 202 when multiple request are triggered using rest api

[Divya95]

Hi, 

We have a single user configured for integration which is hit multiple times at same point. But only few of them get processed and remaining get an error with code 202. How do we rectify this and what is the cause of this error.

how do we check the number of requests processed by that session.

[sachin_namjoshi]

go to ecc queue for seeing all REST API transactions to find out root cause of error.

you will have to check input payload to find out the issue

https://<<INSTANCE_NAME>>.service-now.com/ecc_queue_list.do?sysparm_query=sys_created_onONToday%40javascript%3Ags.daysAgoStart(0)%40javascript%3Ags.daysAgoEnd(0)%5Etopic!%3DHeartbeatProbe%5EtopicLIKErest&sysparm_view=

Regards,

Sachin

[VaranAwesomenow]

I believe this is related to inbound, 3rd party trying to update / interact with ServiceNow.